Privacy Policy

We may collect personal information such as your full name, email address, phone number, and shipping address. Your browser-local Cart stores selected Products, quantities, variants, displayed prices, and Product links. Technical information may include IP address, browser and device type, operating system, pages visited, visit dates and times, and cookies or similar technologies.

We use information to respond to WhatsApp order requests, provide customer support, answer inquiries, send order and shipping updates, improve our website and services, detect fraud, maintain security, comply with legal obligations, and send promotions or newsletters only when you choose to receive them.

This website does not collect or process payments. GTBS confirms payment options only after reviewing your WhatsApp request. Never send a UPI PIN, card PIN, password, or banking credential through the website or WhatsApp.

The public storefront does not show a cookie-preference banner or store a consent choice. A signed secure session cookie protects the Admin area after login, while the English or Gujarati preference and public Cart are stored in browser local storage. We do not currently use analytics, advertising, or personalization cookies. Disabling cookies may prevent the Admin login session from working correctly.

We do not sell or rent personal information. We share only necessary information with WhatsApp/Meta when you send an order request, Resend when you submit the Contact form, delivery and courier partners, hosting and technology providers, or government authorities when required by law. Partners receive only what they need to perform their services.

We use reasonable administrative, technical, and organizational safeguards against unauthorized access, misuse, alteration, or disclosure. No method of internet transmission or electronic storage is completely secure.

You may ask to access, update, or correct your information; request deletion of inquiry information subject to legal duties; withdraw marketing consent; or ask what personal data we hold. Contact us using the details below to exercise these rights.

If you subscribe, we may send new releases, special offers, seasonal promotions, reading recommendations, and event announcements. You can unsubscribe using the link in our emails or by contacting us directly.

Our website may link to or use services such as WhatsApp, Resend, image hosting, shipping providers, and other third parties. We are not responsible for their privacy practices or content. Review their policies before sharing personal information.

Our website is for general audiences. We do not knowingly collect personal information from children under 13 without parent or guardian consent. Contact us if you believe a child provided personal information so we can act appropriately.

We keep personal information only as long as needed to complete orders, answer inquiries, comply with legal and tax duties, resolve disputes, and enforce agreements. Information no longer required is securely deleted or anonymized.

We may update this policy when services, legal requirements, or business practices change. Updates appear on this page with a revised effective date. Please review it periodically.

If you have questions about this Privacy Policy or how your information is handled, contact us using the details below.